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  #11 (permalink)  
Old 08-21-2008, 06:55 AM
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Quote:
Originally Posted by Malacite View Post
Sadly this is true. I'm still waiting after three years for a character restoration and see no signs of it ever happening. S-E have quite possibly the worst customer service I have ever come across and I've encountered many bad examples.
Wow 3 years? and yeah their customer service does suck, when I asked them to speak to a manager he's like "no you cant b/c your account is still under investigation" I was like "thats a lie" I mean really..... but right after I said that he closed the chat window what a prick.
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  #12 (permalink)  
Old 08-21-2008, 06:56 AM
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I have a few friends who waited 5 months, 2 have quit and 1 is still waiting. I am going to quit as well but not on the same reasoning as yourself. (Ive had enough of SE's blatant over-sights and douchbaggary in almost every aspect of this game.)

My advice just quit. Otherwise your just supporting the company who fucked you around. (not to mention you probably just supported a little korean or chinese organization that SE got rid of earlier in the year and just repurchased a copy of the game lolSE they fucking suck)
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  #13 (permalink)  
Old 08-21-2008, 06:59 AM
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My roomy waited 6 months before he finaly got his back. The reason it took so long was that it was banned while it was compromised. They will tell you this, so if they haven't told you that, then you shouldn't have to wait that long.

He just went out and bought a copy for his 360 and now he has a 75 whm to play with his 75 nin. He is having fun.
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  #14 (permalink)  
Old 08-21-2008, 07:00 AM
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Quote:
Originally Posted by Jablambo View Post
My roomy waited 6 months before he finaly got his back. The reason it took so long was that it was banned while it was compromised. They will tell you this, so if they haven't told you that, then you shouldn't have to wait that long.

He just went out and bought a copy for his 360 and now he has a 75 whm to play with his 75 nin. He is having fun.
When they give it back do you have to go to them? or do they really email you like the one POL person told me. I'm just wondering how they get in contact with you to give it back.
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  #15 (permalink)  
Old 08-26-2009, 09:58 PM
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