I have been dealing with SE for the past 3 months now in attempts to get my compromised account back. I have sent in 2 notary forms so far as well as contacting their "Service and support" on their website.

I have just now got done talking to them "Praying" I could finally have my account back and the reply I get is "it is still under investigation" or "There is no ETA on when you will get it back". I have about had it past the moon at this point. Do any of you have any suggestions on what I can do at this point? I have provided them with EVERYTHING to prove it is me who owns the account up to Every expansion reg code, and even the forms I sent in. Still they are not giving it back to me. I fear this is my que to quit the game.

It is. Get out while you still can!

It sounds like they're working on it. Personally, I'd say yes, and if you ever hear back from them, great. If not, oh well.

Working on it? really how hard could it be for them to just give it back to me, I dont care if they dont catch who did it I just want my account back T-T

My friend is going through the same thing, he is on a queue list, that's why its taking so long, they say.

Forgive me for asking this, but what type of queue list is he on? If it is to determine which account to investigate next........ I really hope those 1000's of people where not included before they started......

Can you ask your friend for me if he thinks it seems at all like they are going to give it back in the end?

If people go through all this just to get a password back.. then SE really needs to rethink their customer service... again.

It's even worse when you get you identity stolen in RL. My advice is forget about FFXI for now and play or do something else. Then check back every couple of weeks.

Well I have a 73BLM Mithra I can still use that I have been lvling since I lost mine, I am doing CoP and ZM with her and stuff...... but its not the same starting over is such a problem sometimes.

Sadly this is true. I'm still waiting after three years for a character restoration and see no signs of it ever happening. S-E have quite possibly the worst customer service I have ever come across and I've encountered many bad examples.